Come and work (out) with us

BRUCE is on a mission to develop the #1 fitness membership in the world. We believe in freedom, variation and the power of trying new things. In order to achieve our ambitious plans we are currently looking for a talented support star to join us and help the support team on an hourly basis during evenings and weekends. 

## **What you will do:**
- First line support for our members in Sweden, Norway and Denmark
- Advise on our different memberships
- Problem handling by finding quick and suitable solutions for our members’ daily issues
- Identify and report bugs or other issues in the app

## **How we think you are:**
First thing’s first – Your background is less important if you think you tick the boxes below:
- Quick learner with the ability to handle incoming messages efficiently, with maintained quality
- Flexible and love to give great service
- Ability to do simple calculations
- Able to write fluently in English and at least two other Scandinavian languages (Swedish, Norwegian or Danish). 
- You need to be a citizen of either Sweden, Norway or Denmark

## **What we offer you:**
- A flexible and fun work opportunity
- A welcoming company with an unpretentious and relaxed team
- Remote work from any location 
- Bruce Black membership

## **How to apply:**
If you think it would be fun to be part of our Bruce team and set the standard for the best support in the world – get in touch!
Send your CV in Swedish or English to Boel Axelsson (Head of Support): boel@bruce.app

As diversity is something that is important to us we’d love to see applicants from all gender identities, ages, cultural backgrounds and physical abilities.

Customer Support Evenings & Weekends

Bruce is on a mission to develop the #1 fitness membership in the world. We believe in freedom, variation and the power of trying new things. From a cultural perspective, it is all about trust, giving your all, having passion for what we are trying to achieve, and treating others fairly and with respect. At Bruce, there is no space for hierarchy and prestige - the best idea always wins.

In order to achieve our ambitious plans of continuous growth, we are currently looking for a Product Manager with UX skills (junior/mid level) to keep developing and growing our products - primarily with our end users in mind. This is a hybrid role, where you will be able to grow your skills in both UX and in the project management area. This is a fixed term contract with great chances to become a permanent position.

## **What you will do:**
- Translate concepts into user flows, wireframes, mock-ups, and rapid prototypes, leading to intuitive user experiences using Figma or similar tools
- Conduct user research and apply your findings into actionable insights
- Presenting ideas to stakeholders
- Taking the role of project manager from scope to launch
- Responsible for bug testing before launching a new feature
- Prioritizing product backlog items together with the product team
- Proactively identifying areas of improvement

## **What we want you to bring:**
- BA or equivalent degree in Interaction Design or a related design discipline
- 1+ years working experience with human-centered design methods (e.g. User Research, Prototyping & UX Design)
- Experience working in design projects in a product company or a creative agency with a variety of clients
- Knowledge of Agile methodologies
- Analytical and problem-solving skills
- Communication and presentation skills, written and verbal
- Ability to multi-task and work with cross functional teams

## **How we think you are:**
- Collaborative by nature and nurtures differences of opinion
- Curios and driven by learning and exploring new ideas
- Problem solver with a can do-attitude
- Team player that can build strong relationships both internally and externally 
- Treats others with respect and consistent under pressure

## **What we offer you:**
- An environment where you will be able to make an impact
- A central location at our office in Stockholm
- A BRUCE epic membership (of course)
- Tech meetups / Inspirational hour
- Pension and insurance benefits
- Hybrid work model
- 30 days vacation

## **How to apply:**

Please send your application to our Head of Product & Tech: nazanin@bruce.app
For this role, you will report to our UX Lead.

As diversity is something that is important to us we’d love to see applicants from all gender identities, ages, cultural backgrounds and physical abilities.

Product Manager

BRUCE is on a mission to develop the #1 fitness membership in the world. We believe in freedom, variation and the power of trying new things.

In order to achieve our ambitious plans we are currently looking for a talented Support Administrator to join our team. The Support Administrator will be responsible for all administration in Denmark, studio support and customer support. This entails studio schedules, classes and information in the app, a task that requires a lot of attention to details and accuracy. Initially, as the Danish market grows, the Support Administrator will also support the Swedish and Norwegian markets and work closely with the other members of the support team and studio team across the Nordic region. 

From a cultural perspective, it is all about trust, giving your all, having passion for what we are trying to achieve, and treating others fairly and with respect. At BRUCE, there is no space for hierarchy and prestige - the best idea always wins.


## **What you will do:**

-   Update and maintain our studio schedules on a continuous basis
-   Supporting our studios with any scheduling questions
-   Supporting our members by answering their questions
-   Educate partners in our scheduling management system
-   Write studio presentations, edit and handling images
-   Write new class descriptions and change existing ones in need
     

## **What we want you to bring:**

-   Experience of administrative tasks
-   Self starter and self-motivated attitude
-   Great writing skills and ability to articulate well in Danish, Swedish, and English
    
  
## **How we think you are:**
-  You are thorough in your tasks, and pay close attention to detail
-   A true team player
-   Can take own initiatives for improvement
-   You enjoy administrative tasks
-   You are interested in wellbeing and fitness
    

## **What we offer you:**

-   An environment where you will be able to make an impact
-   Experience working in a fast growing scale-up
-   A central location at our office in Stockholm
-   A fun, unpretentious and relaxed team
-   Cooperation across national borders
-   30 days vacation
-   Pension benefits
-   A BRUCE membership (of course)
    
  
## **How to apply:**

So - if you think it would be fun to be part of our Bruce team and set the standard for the best support in the world – get in touch!
Send your CV in Swedish or English to Boel Axelsson (Head of Support): boel@bruce.app


As diversity is something that is important to us we’d love to see applicants from all gender identities, ages, cultural backgrounds and physical abilities.

Come and work (out) with us

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